FAQs

The Ritual Begins Before You Enter

How can I book using a gift card?

The recipient must contact Nuad Thai Spa to arrange their appointment:
Phone: 648 89 02 35

Can I modify or cancel a booking?

Yes. To modify or cancel a booking, it is necessary to provide notice with:

  • 24 hours' notice for individual and couple bookings.
  • 48 hours' notice for groups of more than 4 people.

Otherwise, the voucher will be considered redeemed.

Which days is the spa open?

The spa is open every day, including holidays, except:

  • December 25
  • January 1

When should I arrive?

Arriving 10-15 minutes early allows you to slow down, change your environment, and begin to unwind before your massage. Every minute of calm adds to the experience.

What should I present on the day of the appointment?

It will be mandatory to present the gift card on the day of the treatment.
Without the presentation of the voucher, the service cannot be rendered.

Do I need to bring anything special, like a swimsuit?

Yes. It is necessary to bring your own swimsuit to access the spa facilities.

Does the spa have a shower and changing room?

Yes. We have private changing areas and showers, ensuring comfort and privacy before and after your treatment.

Can I choose the oil during the massage?

We offer almond oil and neutral oil for individuals with allergies. And for aromatic massages, you can choose essences such as eucalyptus, lavender, and cinnamon.